Our Mission & strategy
Vitalux is a dynamically-growing Ukrainian pharmacy chain, offering a wide variety of goods ranging from pharmaceutical and parapharmaceutical products, household products, baby and beauty care products to optical products in a consumer friendly format. Founded in 2003, Vitalux has proven itself as an experienced partner for customers introducing the latest innovations of the pharmaceutical market and business technology.
Our Mission
WE► |
►sell what we would buy ourselves |
►make health and beauty available to all |
►treat people as we would like to be treated |
At the core of how we work are our company values:
1. Client Orientation
The philosophy of our company comprises assistance and apprehension for customers, based on the thoughts and procedures of our company. Our work is aimed at demonstrating the best practices of each pharmacy, to sustain its high levels of performance and market dominance by transforming it into a pharmaceutical assistance center. Each client will be provided with a personalized consultation, and will be given advice on the pharmaceutical market as well as the highest possible comfort, with an outstanding and quick service. For the convenience of our customers, we constantly raise the standard of our work and expand our range of services: our customers have the possibility of ordering all products online or by phone, including delivery at any time to any destination.
2. Quality
Through our continuous efforts, and in hope of achieving a leading position in the Ukrainian pharmaceutical market, we guarantee to offer certified and registered health and beauty care products of the world’s most renowned producers exclusively. We insist that all products we sell are superior in quality, which have all the required licenses, certificates. We understand that health is the most valuable thing that you have in your life.
3. Confidentiality
We guarantee a complete confidentiality to our clients both at the stage of basic negotiations and purchased medications.
4. Confidence, sincerity and honesty
We deeply appreciate the confidence of our customers, business partners and long-term collaborators.
We strive to provide our customers and business partners with an attainable objective and truthful information regarding the tendencies of the pharmaceutical market. Vitalux is a company that cares deeply about the health of its customers; we are ready for a continuous dialogue with our customers and business partners. We want to improve our services, therefore, your compliments, criticism and suggestions are important to us.
5. Innovation
In order to dominate in the Ukrainian pharmacy retail market, we are constantly introducing the latest innovation and business technology of the pharmaceutical market.
6. Professionalism
Our team is highly-trained and our pharmacists are skilled healthcare professionals, whose activities follow strict ethical principles. Each employee of Vitalux operates in a manner that demonstrates reliable and highly qualified work taking into account the latest Western standards.
7. Positive spirit
Pharmacy chain Vitalux will make your shopping experience as pleasant as possible, offering a number of special deals, surprises and lotteries.
It is with great pleasure that we satisfy our guests.
